Keep your hardware protected with HP 3-Year Active Care On-Site Support for Desktopsfrom HP. Providing 3 years of coverage, this manufacturer support plan provides next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices. And, with defective media retention, you can keep your defective drive in the event of failure.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

For Select HP Desktops    Manufacturer Support Plan    Next Business Day On-Site Support    Defective Media Retention    Proactive Alerts & Predictive Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Keep your data safe by retaining your defective drive in the event of failure.

This support plan is compatible with HP Elite Mini 600 G9, Mini 800 G9, and Small Form Factor 600 G9 desktops, and ProOne 600 G6 All-in-One computers.

Related Questions and Answers

Q: 1. Does it still allow magnetic charging or will it interfere?

A: The Magnus Magnetic Smartphone Mount for Tripods & Desktops would block the wireless charger.

Q: 2. I have an iPhone 14 but I don't use the MagSafe on it. Can I use the Magnus or will it hurt my phone?

A: You can use the Magnus Magnetic Smartphone Mount for Tripods & Desktops on your iPhone 14.

Q: 3. If my apple care plan already expired does that mean I cant get a new one anywhere?

A: If your plan has run through the full time it is not extendable unfortunately.

Q: 4. Will this cover my MacBook Pro 13 in with Retina display early 2015?

A: Yes, this would cover you on the Macbook Pro 2015.

Q: 5. If I purchased an iMac from somewhere else can I still buy AppleCare from B&H?

A: Yes, you can still purchase AppleCare through B&H if the computer has been purchased elsewhere.

Q: 6. Is this Protection Plan honored in Apple Stores ? Who does the repair, B&H Technicians or Apple ?

A: Yes it is honored in Apple Stores. It's the same AppleCare that you buy from Apple, so you can take your computer anywhere that does Apple authorized repairs (including the Apple Store).

Q: 7. does apple care cover accidental water damage and dropping it ?

A: Don't know

Q: 8. I purchased my Mac Pro on Feb 16, 2016. Can I purchase AppleCare if I didn't get it at the time I purchased my Mac Pro?

A: AppleCare can be purchased at any point within the original one year warranty. Providing you purchased your Mac Pro new, at the time of this post it is still eligible. Note that this particular AppleCare is for Displays, and would not be valid on a Mac Pro. For the correct AppleCare, visit here: http://bhpho.to/2aqWsRJ

Q: 9. Does this AppleCare plan cover the new MacBook Pros with Touch Bar?

A: This will be the correct plan for the new 15 models.

Q: 10. I bought this before my warranty expired, but it still hasn't shipped. Will I be able to use it?

A: You would need to contact Apple with your invoice showing the purchase date. You will not be able to register online.