Keep your hardware protected with the HP 3-Year Laptop Active Care Onsite Support Planfrom HP. Providing 3 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

For Select HP Laptops    Manufacturer Support Plan    Next Business Day Onsite Support    Proactive Alerts & Predictive Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

This support plan is compatible with select HP ProBook 430 G8, 440 G8, 445 G8, 450 G8, 455 G8, and x360 435 G8 laptops.

Related Questions and Answers

Q: 1. When you say don't activate the Mavic before you have the Care Refresh....... by activate, do you mean registering the Mavic with DJI? Thanks for your reply.

A: Hello Reginald. Yes, there is an activation process to register the aircraft. It is this activation process to which we are referring. Thanks.

Q: 2. My mavic was delivered Friday but I have not received an email? Do I register the drone and my info was already forwarded? Or do I wait for an email code?

A: Hello James. When you purchase DJI Care Refresh, you'll receive an email with the license code so do check your spam/junk folder. Once you activate the aircraft, you have 48hrs in which to bind the DJI Care Refresh service plan to it. Thanks.

Q: 3. Are you saying that if I purchase this for $99, I will still have to pay an additional charge should accidental damage occur?

A: Hello Eugene. DJI Care Refresh is bound to the aircrafts serial number. If you want to replace your aircraft, contact DJI Support via phone, email, or live chat. Then send your aircraft to a designated DJI repair center under the instruction of DJI Support staff. Our repair staff will conduct damage assessment and send you a repair invoice. After receiving the invoice, you can either choose to repair your aircraft for the quoted price or replace the aircraft under DJI Care Refresh. You will receive a brand new or refurbished unit after paying the fee specified in your DJI Care Refresh Service Agreement. Each time the replacement service is requested, in North America region (US & Canada), the first time replacement fee is $79, the second time replacement fee is $129. For further info you're welcome to see our information page at a href= http://www.dji.com/service/djicare-refresh/info#s4 target= _blank http://www.dji.com/service/djicare-refresh/info#s4/a

Q: 4. Hello phphotovideo Team, so i live in Germany. Is it possible to activate my Drone in Germany with the DJI Refresh Activation Code that you are offering? Thanks a lot & have a nice day

A: Hey Sven. You will have to purchase DJI Care Refresh in the same region you expect to use it.

Q: 5. I already fly por a week mi Mavic. There is a way that I can buy the care refresh after activation???

A: Hello Ramiro. Once you activate the aircraft via the DJI GO app, you have 48hrs in which to bind the DJI Care Refresh service plan to it. However, if you have already activated your aircraft and 48 hours have passed, you will need to go through the video verification process - you can see more about the video verification process at https://a href= http://repair.dji.com/en/djicare/customerupload. target= _blank repair.dji.com/en/djicare/customerupload./a Thanks.

Q: 6. Is the display IPS?

A: The HP 15.6" 15-fd0057nr Laptop has an LCD screen. Further details about the display technology used are not provided by the manufacturer.

Q: 7. Is it possible to charge this Laptop Via USB C?

A: The HP 15.6" 15-fd0057nr Laptop cannot be charged via the USB-C port.

Q: 8. Hello this says 2 replacements at reduced costs does this only apply if you have the drone, or what about if lost in ocean?

A: Yes that only applies if you have the drone.

Q: 9. Care refresh is valid in Mexico?

A: Alba, DJI Care Refresh is not available in Mexico currently. You could purchase it in US and obtain Refresh service in US, but you need pay for postage back and forth when you send it into the US. Thanks.

Q: 10. does this include microsoft office product?

A: No, this HP 15.6" 15-fd0057nr Laptop does not come with Microsoft Office included.