This Nureva Pro 3-Year Subscription Serviceis a value-added subscription service that helps you keep your meeting rooms and classrooms functioning

smoothly. It includes enhanced services and gives you access to additional features in Nureva Console, their cloud-based management platform.

Enhanced Technical Support    Advance Hardware Replacement    Email Alerts    Usage Data

Receive priority access to knowledgeable Nureva experts. With Nureva Pro, you get extra hours of support availability to quickly resolve issues.

Get the peace of mind that comes with this 3-year warranty. This extends the 2-year warranty that comes standard with Nureva devices.

Ensure your spaces get back up and running quickly if a device has issues. If Nureva can't resolve a problem, they will ship a replacement unit to you the next business day, so your room isn't kept out of commission long.

Access enhanced management features in Nureva Console, including email alerts, so IT staff can identify and resolve issues before they disrupt room users. You also get comprehensive historical analytics and insights data readily available in the cloud-based platform to gain a deeper understanding of your rooms. This is in addition to all the standard Nureva Console features, which make it easy to monitor devices, install updates, and more.

• Email alerts tell you right away if a cable is unplugged or a firmware update is available, helping your IT team to stay ahead of issues.

• Usage data lets you know how and when your rooms are being used, so you can identify opportunities for optimization.

• Acoustic insights give you a full picture of your spaces, so you can identify rooms that can benefit from acoustic treatment.

• Analytics API makes it easy to collect data on audio quality, usage information, device availability, and more. You can connect and use this data with your preferred business intelligence software.

Related Questions and Answers

Q: 1. Why is it taking so long to receive download info?

A: Unfortunately questions related to your specific order cannot be answered with our Q+A feature. Please contact our Customer Service Department directly for assistance.To Call: 800.221.5743 (+1.212.239.7765 internationally) Email: cs@bhphotovideo.comHelp Center: a href= https://www.bhphotovideo.com/find/HelpCenter/helpcenter.jsp target= _blank https://www.bhphotovideo.com/find/HelpCenter/helpcenter.jsp/a

Q: 2. what warranty comes with this ? BH #MI6GQ0009116 • MFR #6GQ-00091 ALSO when should I expect the email with the license code? Would that be today since I placed the order Friday evening?

A: The email for the code should be sent out with in the new hour or so. It would be heavily dependent on the specific time the order was placed.

Q: 3. Can this be use with any brand tv?

A: The Nureva HDL200 Audio Conferencing Soundbar (Black) BH #NUHDL200B • connects to a computer via the included USB 2.0 A-B cable. The computer will connect to the TV/monitor.

Q: 4. Do you have to use cloud?

A: No, the cloud back up feature is fully optional.

Q: 5. Does the code expire? Would I be able to activate the product at a later time?

A: It does not expire. The timing of the subscription does NOT start until the activation and from there is when the subscription starts.

Q: 6. What happens to my current Lightroom 6 if I download cc? Can I uninstall 6 or does the download do that for me?

A: If you already have an existing installation of Lightroom 6, a new installation of the CC version will not impact it and you will have two separate installations.

Q: 7. When does the year start? At point of sale? Install? Or activation?

A: The year starts at activation.

Q: 8. When does the 1 Year subscription start, purchase date or login date with Adobe? Thank You

A: The subscription start date is when the plan is activated with Adobe. Not the purchase date.

Q: 9. I have both Macs and PCs. Is the license good for both or must the computers be all PCs or all Macs?

A: Yes, the Microsoft 365 Family (6 PC or Mac Licenses / 12-Month Subscription / Download), BH #MI6GQ0009116, is cross-platform and not locked to only one operating system.

Q: 10. Does it come with all the cables and connect module?

A: The Nureva Dual HDL300 Audio Conferencing Soundbar System (Black, Component Box), BH # NUHDL300BD System includes: 2 integrated microphone and speaker bars Connect module, white Connect module mounting bracket, white Country specific, power cable 6' (2.5 m), black 2 Ethernet cables, CAT6 SSTP, 50' (15 m), Class 3 rated, black USB Type A-B cable, 10' (3 m), VW-1 rated, black Infrared remote with 2 AAA batteries Documentation