Hp 3-year On-site Support For Fortis Chromebook
- Product Code: eq130595
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Keep your laptop protected with HP 3-Year On-Site Support for Fortis Chromebookfrom HP. Providing three years of coverage, this manufacturer support plan provides next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, get peace of mind with accidental damage protection for spills, drops, falls, and more.
Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external monitors are not covered.
For HP Fortis Chromebook Manufacturer Support Plan Next Business Day On-Site Support Accidental Damage Protection Includes Replacement Parts & Materials HP Remote System Access and Support
Parameters | |
---|---|
Length | 3-Year |
Type | Additional |
Start Date | Date of Purchase |
Eligibility Criteria | Within Native Warranty |
Scope of Coverage | Parts & Labor |
Included Support | ADP, Next Business Day, On-Site, Tech Support |
Includes Warranty Extension | No |
In-person repairs, parts, and service arrive at your door the very next business day. Experts are on the job nine hours a day, five days a week.
Support specialists are ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Accidents happen. In the event that peril finds your computer, don't worry. Accidental damage protection covers spills, drops, falls, and more.
Knowledgeable expertise and efficient service and support help to ensure your hardware is as good as new as soon as possible.
- HP Fortis Chromebook with 1-Year Warranty
Related Questions and Answers
Q: 1. What is the auto update expiration on this Chromebook?
A: Google says all Chrome OS devices will now receive regular upgrades for a minimum of six and a half years from when the chipset first appeared on the platform.
Q: 2. where would i see selections for the below? • 3 year Accidental Damage Protection? • Google Chromebook management license?
A: Protection plans for the Dell 11.6" 32GB Multi-Touch Chromebook 3110 2-in-1 for Education can be viewed by clicking the "Protect Your Gear - See Options" button below the green "Add to Cart" button. At this time B&H does not provide Google Chromebook management licenses.
Q: 3. Hi may we the processesor of this specific model. Many thanks.
A: The HP 13.5" Elite DragonFly Chromebook BH #HECBC360H5V6 has the Intel Core i7 1265U processor.
Q: 4. Can this laptop support photoshop and lightroom?
A: No, this ASUS 15.6" 64GB Chromebook CX1 will not support photoshop and lightroom.
Q: 5. What specific kind / brand of drives are included in the pre-configured options?
A: The Oyen Digital Fortis 5C 40TB 5-Bay External Drive Array with SoftRAID 8 Premium Kit, B&H # OY5FU3C40TV8, includes five Toshiba Enterprise 8TB 7200RPM hard drives. The specific part number of the Toshiba drive is not specified by Oyen Digital.
Q: 6. Where do i buy replacement hard drives?
A: The Oyen Digital Fortis 5C 110TB 5-Bay USB 3.2 Gen 2 External Drive Array (5 x 22TB) supports 3.5" SATA hard drives, such as B&H # SEST24000NT2.
Q: 7. Will this computer be strong enough to take photos from my canon r5 to a portable hard drive? I don’t mind it taking time if it works. Sometimes I’ve shot 8k video! I am hoping to also plug in to a card reader with sd and cf express card type b slots into the type c slot and copy to the 2 usb type a’s at the same time to 2 different portable hard drives.
A: Yes, the Acer 14" 128GB Chromebook 314 can be used as a conduit for transferring files from a camera to a portable hard drive.
Q: 8. Does it have a touch screen?
A: No, it is not touch-screen.
Q: 9. Does it have Bluetooth capability? ACER states that it does have Bluetooth. B&H states that is does not.
A: As per the manufacture this computer only contains IEEE 802.11a/b/g/n/ac capabilities. These are solely wifi protocols. This model would not contain Bluetooth.
Q: 10. What exactly is SoftRaid 8 Premium and is available for purchase if I get the enclosure only?
A: SoftRAID 8 Premium is software that functions as a RAID management system for compatible RAID enclosures. SoftRAID 8 Premium can be used to format and manage your RAID enclosure's drives in the RAID array of your choosing, predict drive failure, prevent failure, and provide you with other RAID management features. The Oyen Digital Fortis 5C 5-Bay USB-C External Drive Enclosure (B&H # OY5FU3C) does not include SoftRAID 8 Premium.
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