Arris Surfboard G36 Ax3000 Cable Modem Router
- Product Code: eq139425
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Enjoy high-speed internet connections while saving money on equipment rental fees with the ARRIS SURFboard G36 AX3000 Cable Modem Routerfrom ARRIS. Featuring 32x8 DOCSIS 3.1 technology, this modem is designed to be compatible with most major U.S. cable internet service providers, including Cox, Comcast Xfinity, and Charter Spectrum. With a 2.5G Ethernet port alongside four 1G ports, this all-in-one cable modem and router optimizes your home or business's multi-Gig internet plan for smooth video streaming, online gaming, and file transfer experiences.
The SURFboard G36's built-in wireless router can transfer up to 3000 Mb/s over the 2.4 GHz and 5 GHz bands with Wi-Fi 6 (802.11ax) compatible devices, offering up to 2500 square feet of coverage. Connect your cable service's coax cable to the SURFboard G36 and use the ARRIS SURFboard Central App to configure your network from your mobile device.
Please note that this modem does not support digital voice services.
Works with Most US Cable Services Wi-Fi 6 (802.11ax) Up to 3000 Mb/s Wi-Fi Data Throughput 2.4 GHz / 5 GHz (Dual-Band) DOCSIS 3.1 Compatible 32 x Download / 8 x Upload Channels 4 x Gigabit Ethernet Ports 1 x 2.5G Ethernet Port Up to 2500 Square Foot Coverage Easy Setup with SURFboard Manager App
Inputs / Outputs | |
---|---|
Network I/O | 4 x RJ45 Gigabit Ethernet 1 x RJ45 2.5 GbE 1 x Coax |
Network Protocols | DOCSIS 3.1 |
Channels | 32 x Downstream & 8 Upstream DOCSIS 3.0 Channels or 2 x Downstream & 2 x Upstream OFDM DOCSIS 3.1 channels |
Wireless | |
Wireless | Wi-Fi 6 (802.11ax) |
Wi-Fi | Wi-Fi 6 (802.11ax); Dual-Band (2.4 & 5 GHz) with MU-MIMO Support |
Power | |
Power Source | AC Adapter with Power Brick |
Physical | |
Color | Black |
Dimensions | Not Specified by Manufacturer |
Weight | Not Specified by Manufacturer |
Packaging Info | |
Package Weight | 3.075 lb |
Box Dimensions (LxWxH) | 10.9 x 9.9 x 3.1" |
Related Questions and Answers
Q: 1. I have one of these but would like to extend my wifi coverage. Which WAPs are plug and play compatible with this?
A: The ARRIS SURFboard SBG8300 AC2350 Dual-Band DOCSIS 3.1 Cable Modem Router can support most wireless access points, so we recommend picking one that provides the correct amount of coverage for your use case. However, if you would like a recommendation, the TP-Link EAP660 HD AX3600 Wireless Dual-Band 2.5 Gigabit Access Point (BH #TPEAP660HD) would work well.
Q: 2. Will this work with Xfinity?
A: ARRIS has not specified exactly which ISPs are supported by the SURFboard SBG8300 AC2350 Dual-Band DOCSIS 3.1 Cable Modem Router.
Q: 3. Does this modem work on Telstra or Optus in Australia?
A: The SB6190 SURFboard Cable Modem is a standard DOCSIS 3.0 device. You would need to contact your local ISP to verify if they support this standard.
Q: 4. My home is wired for ethernet in several different rooms. Will plugging this modem into that system provide PoE for wireless access points in different rooms?
A: This router does not provide any POE wattage.
Q: 5. this modem work with optimum in nj?
A: You will need to consult with the cable provider directly for a current list of compatible Modems.
Q: 6. Will this cable modem / router work with COX cable TV and Internet?
A: Yes, this device is on Cox's approved cable modem list and will be compatible.
Q: 7. What is the process for a first time connection?
A: Before setting up the ARRIS SURFboard G34 AX3000 Dual-Band DOCSIS 3.1 Cable Modem Router, you should call your Internet Service Provider to program the modem to your account's internet service. After this has been setup, you can connect the modem to the coaxial line from your service provider and the internet connection should be established.
Q: 8. is it compatible with Windows 10?
A: Yes, one of my devices, an HP laptop, runs on windows 10, and connects to this router with no problems
Q: 9. Will this work with Frontier DSL?
A: I don't believe it will, Rhea. DSL uses a phone line, while this connects to coaxial cable as provided by a cable service such as Spectrum or Comcast.
Q: 10. what version of firmware does the device come loaded with?
A: I don't remember, but after installing it you can always go online and update it to the latest. The instructions that come with it tell you how to do that. I try to check on updates every so often.
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