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Arris Surfboard G36 Ax3000 Cable Modem Router

Arris Surfboard G36 Ax3000 Cable Modem Router
  • Product Code: eq139425
  • Availability: In Stock

$987.00 $1,559.46

Enjoy high-speed internet connections while saving money on equipment rental fees with the ARRIS SURFboard G36 AX3000 Cable Modem Routerfrom ARRIS. Featuring 32x8 DOCSIS 3.1 technology, this modem is designed to be compatible with most major U.S. cable internet service providers, including Cox, Comcast Xfinity, and Charter Spectrum. With a 2.5G Ethernet port alongside four 1G ports, this all-in-one cable modem and router optimizes your home or business's multi-Gig internet plan for smooth video streaming, online gaming, and file transfer experiences.

The SURFboard G36's built-in wireless router can transfer up to 3000 Mb/s over the 2.4 GHz and 5 GHz bands with Wi-Fi 6 (802.11ax) compatible devices, offering up to 2500 square feet of coverage. Connect your cable service's coax cable to the SURFboard G36 and use the ARRIS SURFboard Central App to configure your network from your mobile device.

Please note that this modem does not support digital voice services.

Works with Most US Cable Services    Wi-Fi 6 (802.11ax)    Up to 3000 Mb/s Wi-Fi Data Throughput    2.4 GHz / 5 GHz (Dual-Band)    DOCSIS 3.1 Compatible    32 x Download / 8 x Upload Channels    4 x Gigabit Ethernet Ports    1 x 2.5G Ethernet Port    Up to 2500 Square Foot Coverage    Easy Setup with SURFboard Manager App

Inputs / Outputs
Network I/O4 x RJ45 Gigabit Ethernet
1 x RJ45 2.5 GbE
1 x Coax
Network ProtocolsDOCSIS 3.1
Channels32 x Downstream & 8 Upstream DOCSIS 3.0 Channels or 2 x Downstream & 2 x Upstream OFDM DOCSIS 3.1 channels
Wireless
WirelessWi-Fi 6 (802.11ax) 
Wi-FiWi-Fi 6 (802.11ax); Dual-Band (2.4 & 5 GHz) with MU-MIMO Support
Power
Power SourceAC Adapter with Power Brick
Physical
ColorBlack
DimensionsNot Specified by Manufacturer
WeightNot Specified by Manufacturer
Packaging Info
Package Weight3.075 lb
Box Dimensions (LxWxH)10.9 x 9.9 x 3.1"

  • Altice Optimum
  • Altice Suddenlink
  • Atlantic Broadband
  • CableOne/Sparklight
  • Comcast/Xfinity
  • Cox
  • Grande Communications
  • Mediacom
  • RCN
  • Service Electric
  • Spectrum
  • Wave Broadband
  • WOW
  • Zito Media
  • Related Questions and Answers

    Q: 1. I have one of these but would like to extend my wifi coverage. Which WAPs are plug and play compatible with this?

    A: The ARRIS SURFboard SBG8300 AC2350 Dual-Band DOCSIS 3.1 Cable Modem Router can support most wireless access points, so we recommend picking one that provides the correct amount of coverage for your use case. However, if you would like a recommendation, the TP-Link EAP660 HD AX3600 Wireless Dual-Band 2.5 Gigabit Access Point (BH #TPEAP660HD) would work well.

    Q: 2. Will this work with Xfinity?

    A: ARRIS has not specified exactly which ISPs are supported by the SURFboard SBG8300 AC2350 Dual-Band DOCSIS 3.1 Cable Modem Router.

    Q: 3. Does this modem work on Telstra or Optus in Australia?

    A: The SB6190 SURFboard Cable Modem is a standard DOCSIS 3.0 device. You would need to contact your local ISP to verify if they support this standard.

    Q: 4. My home is wired for ethernet in several different rooms. Will plugging this modem into that system provide PoE for wireless access points in different rooms?

    A: This router does not provide any POE wattage.

    Q: 5. this modem work with optimum in nj?

    A: You will need to consult with the cable provider directly for a current list of compatible Modems.

    Q: 6. Will this cable modem / router work with COX cable TV and Internet?

    A: Yes, this device is on Cox's approved cable modem list and will be compatible.

    Q: 7. What is the process for a first time connection?

    A: Before setting up the ARRIS SURFboard G34 AX3000 Dual-Band DOCSIS 3.1 Cable Modem Router, you should call your Internet Service Provider to program the modem to your account's internet service. After this has been setup, you can connect the modem to the coaxial line from your service provider and the internet connection should be established.

    Q: 8. is it compatible with Windows 10?

    A: Yes, one of my devices, an HP laptop, runs on windows 10, and connects to this router with no problems

    Q: 9. Will this work with Frontier DSL?

    A: I don't believe it will, Rhea. DSL uses a phone line, while this connects to coaxial cable as provided by a cable service such as Spectrum or Comcast.

    Q: 10. what version of firmware does the device come loaded with?

    A: I don't remember, but after installing it you can always go online and update it to the latest. The instructions that come with it tell you how to do that. I try to check on updates every so often.

    29/09/2024

    [DOCSIS 3.1] It was a breeze to install and worked right out of the gate. Strong signal, no issues. It actually took longer for my ISP to recognize the modem than it did to set it up.

    5
    26/09/2024

    [DOCSIS 3.1] Solid after 1 week.

    I downgraded from an MB8611 because of continued quality issues after Cox network upgrades that I think were related to OFDM and OFDMA channels. Could have been the MB8611, but after monitoring for a few weeks and not much help from Cox, I decided to try a downgrade. I still get similar Speedtest reports (600/30 Mbps), and all the latency issues and lost packets reported in the Zoom and Google Meet call stats are now gone.

    And one great difference is that I can connect to the modem admin page through my router, whereas the MB8611 required me to directly connect, which was a pain.

    5
    22/09/2024

    [3.075 lb] Bought this cable modem to support the higher speed my xfinity internet service now provides. It was easy to install and had no problem activating it using the xfinity app.
    Has been working well so far. No issues.

    5
    21/09/2024

    [DOCSIS 3.1] We have been using this for almost two months now. It works great and we've had no problems with it. It was easy to set up.

    5
    12/09/2024

    [3.075 lb] I bought this modem/router after deciding to end paying Xfinity $15/mo. for their equipment. Set-up was relatively easy and, after changing the default SSID and password to the ones I used for the Xfinity modem/router, my numerous devices linked to my home Wi-Fi readily connected through the new Arris. Two weeks into use, all is well.

    5
    24/08/2024

    [3.075 lb] I bought this model because of other reviews, and at 32x8, it easily meets current needs, and future speed increases I decide are worth the extra cost.

    5
    22/07/2024

    [Black] Fantastic delivery speed and excellent product.

    5
    21/07/2024

    [DOCSIS 3.1] Easy to set up! And the outcomes are great !!!

    5
    06/07/2024

    [3.075 lb] Overall I am very happy with this modem. I am getting my max speeds from Comcast, and it works great with my Airport Extreme router. When I unboxed it, I was surprised at how small it is. For some reason I was expecting it to be a lot bigger.

    5
    01/07/2024

    [3.075 lb] We had an earlier/lower model Arris modem that kept rebooting, causing us to replace and upgrade. Works as advertised. Fast connection speed that has, to date, been very reliable (no auto-rebooting).

    5

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