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Related Questions and Answers

Q: 1. Will my current LR 6 catalog automatically be added to the LR CC software?

A: I upgraded from LR 5 to LR CC and the catalog was updated correctly when I ran LR CC. It also kept my old version of the LR 5 Catalog as well, so I could always go back if I needed to (but never did need to, so I deleted the old catalog after a few days of using LR CC. I am willing to bet that the same will happen if you upgrade from LR 6 to LR CC.

Q: 2. Anybody know how the cloud storage part of this work? thanks

A: I have not used it yet, but it allows your images to be stored so that you may edit them from any internet connected PC or tablet that the mobile version of Lightroom runs on. Lightroom Classic is the original, full-featured Lightroom that I use, and Lightroom (non Classic), which still lacks many features of Classic, is what stores the images to the cloud (I think). You get some cloud storage included in the subscription and can buy more. Basically, it allows you to do full editing on your tablet, and it syncs the edits across all of your devices automatically.

Q: 3. Will this plan, in addition to all the other capabilities, function as a photo back up service to protect all our images and if so are there any upper storage limits?

A: Well, Lightroom provides you with the ability to organize and catalog your photos but you only get a very limited cloud storage area (2GB) with Adobe CC photography plan. It is not really intended as your cloud storage and backup solution, and you would need to get other physical storage solutions, be it Flickr, Amazon Prime cloud, Google Drive, Smugmug, Zenfolio, etc etc

Q: 4. Anybody know how the cloud storage part of this work? thanks

A: Truly I dont. Very confused about whole process. Sorry

Q: 5. bought it in 2016 from you. how do I activate it?

A: As this is a download, you should have received an email with a link and a code. If you do not have that, please reach out to our customer service team at cs@bhphoto.com, or by calling in at 800.606.6969 / 212.444.6615 during normal business hours.

Q: 6. Does the 20gb photography plan also include Lightroom Classic? The description only shows Lightroom CC and Photoshop.

A: Yes, the photography plan also includes LRCC, as well as Photoshop Express and Photoshop Camera. For more details on each, please see https://www.adobe.com/creativecloud/photography.html

Q: 7. Does it require your computer to always be connected to the Internet? I have limited Internet access ( Costa Rica ) thanks

A: No. just to activate it and downloaded

Q: 8. Will I get a warning when the subscription is coming to an end so I can continue using the software continuously?

A: Yes - No doubt about that :)

Q: 9. Will Adobe CC support my EOS 5D mark IV?

A: I have no problem editing photos take with a 5D Mark IV.

Q: 10. Can this only be used on one computer? Can it ever be removed and reinstalled on a new PC or Mac? I can't imagine it would not.

A: It can be installed in more than one computer. As on a laptop and a desktop.