Keep your Ranger Micro 5000 receiver with Gold mount plate protected with the Teradek Pro Care Elite Subscription for Ranger Micro 5000 Receiversupport plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 2-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.

NOTE: This plan is only available in the USA.

1-Year Pro Care Elite Support    2-Day Repair Turnaround Time    Advanced Replacements, Firmware Updates    2-Hour Support Response    On-Site and Remote Engineering Support    Tutorial and Knowledge Base Access

Get routed to high-priority queues for phone and email Monday-Friday.

Related Questions and Answers

Q: 1. can everyone else hear the t.v. while this is in use? if yes, is there a way to turn it so it goes only to the earphones?

A: Yes, they have separate volume controls. You would turn off the volume on the TV and still be able to listen through your headphones.

Q: 2. Can Transmitter connect to 2x Receivers and mobile devices (iPads) via an app? Or Does it have same # connectas HollylandMars 4k

A: The Teradek Spark 4K Transmitter/Receiver Set can work with up to two receivers. It does not have the same App view that some Hollyland solutions offer.

Q: 3. I only see the unit for camera back. Do you have to buy 2 units for transmit and rev. From PTZ controller to Camera?

A: The PTZCam Electrum Wi-Fi 5000 Transmitter/Receiver with Two V-Mount Batteries system includes 1 transmitter and 1 receiver. You transmit to the receiver. This system does not incorporate the controller in any way.

Q: 4. Important question.. For how long can the unit operate continuously before it overheats?

A: B&H does not perform bench tests on products. According to manufacturer tests, the product has undergone testing that saw it running for over a week in standard operating conditions and no issues have been reported, including overheating.

Q: 5. Can the Spark be used simultaneously with the Ace, each having its own separate receiver?

A: The two systems can coexist.

Q: 6. Is there a threaded 1/4-20 mount anywhere on the device? Not seeing it in the photos.

A: Yes, this device has one 1/4 20" connection on the bottom, plus two M3 connections.

Q: 7. WIll it run off 14v battery? Seems to indicate that 28v is preferred?

A: Yes, the Teradek Ranger Micro 750 3G-SDI/HDMI Wireless Transmitter/Receiver Kit (V-Mount) will work with 14V batteries.

Q: 8. What D-tap power cable would be compatable with this?

A: When powering the Teradek Serv Micro, the best D-Tap would be one with an NPF dummy battery, like the GyroVu D-Tap to Sony L-Series Intelligent Dummy Battery (30") (GYGVDTAPSL) will offer the safest form of power.

Q: 9. Does a wall power adapter come with the receiver?

A: Yes, the Teradek Ranger Micro 750 3G-SDI/HDMI Wireless Transmitter/Receiver Kit (V-Mount) comes with an 18W AC adapter included in the kit.

Q: 10. Does this unit come with the standalone charger?

A: No it does not include a charger. The receiver features a built-in rechargeable battery that lasts up to 12 hours and can be recharged using the transmitter dock that comes with the Flex 5000 system.