Keep your Ranger Mk II 5000 wireless transmitter with Gold mount plate protected with the Teradek Pro Care Annual Subscription for Ranger Mk II 5000support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 7-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.

NOTE: This plan is only available in the USA.

1-Year Pro Care Premium Support    7-Day Repair Turnaround Time    Advanced Replacements, Firmware Updates    24-Hour Support Response    On-Site and Remote Engineering Support    Tutorial and Knowledge Base Access

Get routed to high-priority queues for phone and email Monday-Friday.

Related Questions and Answers

Q: 1. Does the preview out show the 2 camera feeds?

A: No, it will not, it will only show the camera that is not in the program feed at that moment.

Q: 2. Could you mix inputs from a camera and from a computer? i.e., with a PowerPoint presentation, use Input A for the video camera on the person speaking, and use Input B directly from the laptop that is sourcing the Power Point.

A: Yes that is possible. Just as long as the computer has an HDMI output which it can feed in to this switcher, you will be able to switch between a camera and computer.

Q: 3. Where can I find the Tripod mount for this product?

A: the Tripod: 1/4"-20 Threaded Mounting Hole is underneath (at the bottom) the device

Q: 4. Does the HDMI program out include audio?

A: Yes, The Roland V-02HD MK II Multi-Format Video Mixer with Streaming HDMI output will also send audio. he V-02HD not only lets you embed analog audio into an HDMI signal — for recording or live streaming — but you can also extract the audio from an HDMI signal to send over to a larger dedicated audio mixer. Where many converters only support digital audio, or offer either embedding or de-embedding (and not both), the V-02HD lets you do it all.

Q: 5. What's the difference between the momentary and dual momentary latching pedal? If I want to be able to switch sources by depressing the pedal once, which should I get?

A: The Roland V-02HD PAC1 kit comes with a unit that has a single foot pedal, while Roland V-02HD PAC2 has a dual foot pedal. Either will work to switch between sources, however if you have the dual pedal you can use one button to change transitions and the other to cut between sources.

Q: 6. Does this come with 16feet hdmi or 6.5 feet hdmi cable?

A: This product comes with two 16' HDMI cables.

Q: 7. does it allow split screen or just pip? Can you manually size & move pip?

A: The Roland V-02HD only has PiP. You can manually size and move the picture-in-picture.

Q: 8. please suggest some arca swiss plate that can be used directly with sachtler plate from RRS , Kirk , promediagear ?

A: An Arca-style baseplate could be used with a Sachtler tripod to adapt an Arca-plate to it. One such option is the ProMediaGear C40 Arca-Type Quick Release Clamp (40mm). https://bhpho.to/36SNa2X

Q: 9. What portable external battery solution for this device? You don't seem to have it listed as an accessory?

A: The manufacture has a web page listing verified external batteries for use with the product here. https://bit.ly/2S1MgVk

Q: 10. Are the current ones for Sony been upgraded to full metal hot shoe already?

A: The hahnel Modus 600RT MK II Speedlight for Sony Cameras is a special order item. So it comes from the manufacture. And chances are it is the latest version they produce.