Keep your laptop protected with the HP 5-Year Onsite Support Plan for Laptopsfrom HP. Providing 5 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For Select HP Laptops    Manufacturer Support Plan    Next Business Day Onsite Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

In-person repairs, parts and service will arrive at your door the next business day. HP experts are on the job nine hours a day, five days a week. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

This support plan is applicable to select HP Z4 G4, Z2 G5, Z2 G9, and ZCentral 4R workstations.

Related Questions and Answers

Q: 1. Can I apply this warranty extension to my 2-year board warranty(thinkpad x1 extreme bought in korea)?

A: No, this is only compatible with US purchase.

Q: 2. Does this warranty works for P52 in Israel, that was purchased from B&H?

A: No, this warranty would only cover you in the USA.

Q: 3. Is it applicable worldwide?

A: This is a US only warranty.

Q: 4. Can i purchase an New HP item anywhere and use this Warranty?

A: Yes, this warranty can be used for HP products purchased elsewhere, as long as the item and country of purchase are coincident with the terms of the warranty.

Q: 5. This warranty applies to sreen damage?

A: From the manufacturer: Accidental Damage service excludes theft, loss, and damage due to fire, flood, or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year.

Q: 6. How does this warranty get activated. I have ordered warranty upgrades through other distributers before, but there is never anything to "download." The distributers I have used somehow tie the warranty to the service tag and it shows up correctly on support.dell.com. Is this a different process?

A: Yes, it works the same way.

Q: 7. Does the HP650 come with an equilivant warrant for the first year? Does the 3 year additional coverage star when you buy it or after the initial factory warranty runs out?

A: The HP650 would only provide a One-year limited hardware warranty. Also HP 3-Year Next Business Day Onsite Hardware Support for DesignJet T630 & T650 24" Plotter Printers would start from date of purchase.

Q: 8. B&H sells this HP 3-Year Damage Protection plan (for free) on the HP Omen Notebook Workstation. Although, I don't see it listed under the specified models listed. How can I be sure I wont have trouble using this protection through HP when it isn't listed?

A: The HP 3-Year Damage Protection for Notebooks is a genuine HP service, and compatible with the Omen notebook line. Shortly after purchase you will receive directions from HP on how to register the damage protection plan.

Q: 9. Does this cover the full cost of the data recovery process if you have to send your device in during the 3 year period?

A: The SecureData 3-Year Recovery Protection Plan covers in-lab data recovery for covered devices within a 3-year period.

Q: 10. If the screen is damaged, does this cover the screen or/and repairs?

A: No, the Lenovo 1-Year Legion Ultimate Support for Gaming Laptops does not cover screen repairs.