The Milestone 5-Year Care Plus for XProtect Expertis a five-year software upgrade plan for your existing XProtect Expert VMS base license. The base license includes three XProtect clients (interfaces) that enable users to access live and recorded video to gain real-time situational awareness and investigate incidents. The clients share common design and basic functionality, simplifying switching between the interfaces as your needs require. XProtect Expert also includes a generic framework for handling metadata, dual authorization capability, multi-live streaming video, and support for XProtect's optional Smart Wall.

Please note that your original license for the VMS software does not expire; however, support for upgrades and updates requires an active SUP. This SUP is for XProtect Expert VMS systems that have current SUPS that have not expired, and provides five years of support.

Provides 5 Years of Support

Provides software upgrade support for your existing XProtect VMS system for five years, for systems that have not lapsed their SUP coverage.

Related Questions and Answers

Q: 1. can i use the same device license on multiple computers for monitoring and control the same camera from different locations?

A: No, the Milestone XProtect Expert Video Management System Base License license would reside on a single server. However, Milestone has client applications that would allow you to view in multiple locations.

Q: 2. Is the DJI RC Enterprise Pro Controller and the DJI RC Pro controller one and the same?

A: The DJI Mavic 3 Enterprise with 1-Year DJI Care Enterprise Basic has the RC Pro Enterprise Controller which has software the DJI RC Pro Remote Controller does not have.

Q: 3. selfland?

A: Yes. The DJI Matrice 350 RTK Commercial Drone will have Return To Home(RTH).

Q: 4. Can the orientation lights be turned off?

A: The front LEDs of the DJI Mavic 3 Thermal with 2-Year DJI Care Enterprise Basic will automatically turn off when recording when LEDs are set to Auto in DJI Pilot 2. The rear LEDs are not able to be disabled at this time and it is not recommended to disable them for safety reason.

Q: 5. How many batteries can be stored inside of the case?

A: The DJI Mavic 3 Enterprise with 1-Year DJI Care Enterprise Plus' included carrying case can hold one battery.

Q: 6. Does this version also do Thermal or is there an add on for Thermal so that is it is capable of Night Vision and Thermal?

A: The DJI Matrice 350 RTK Commercial Drone with 1 Year of Care Basic Coverage will not include a thermal camera. For thermal camera use on the 350RTK, you will need to purchase the compatible DJI Zenmuse H20T Camera with DJI Enterprise Shield Basic Coverage.

Q: 7. Is there an RTK with this configuration, and how many batteries in total with this set?

A: The DJI Mavic 3 Multispectral will include the DJI RTK Module. The DJI Mavic 3 Enterprise with 1-Year DJI Care Enterprise Plus will include 1 Mavic 3 Intelligent Flight Battery.

Q: 8. Does this drone have a "Return to Control" ability for offshore use from aboard moving vessels?

A: The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic features Return to Home, where the drone will automatically return to the GPS location it took off from, but it does not have a Return to Control feature for the drone to automatically return to the pilot if the pilot has moved since the drone took off.

Q: 9. Is this for the Current Version of Xprotect? Or is this for an older version, that we would then need to buy a SUP License to upgrade to the newest version?

A: Yes, it is for the current version. You will also need to purchase device licenses as well as Care+. Milestone will not process an order without Care+.

Q: 10. Where the heck is my email with the download instructions and code??!?!

A: Pleas email your order number to cs@bhphoto.com to check order and download status.