Ensure peace of mind and streamlined repairs with the Sony 3-Year SupportNET Depot Service for Camcorders & Camerasfrom Sony. Providing 3 years of coverage, this manufacturer service plan includes service by Sony technicians at a regional service center; both walk-in and mail-in service are accepted. This plan also includes return shipping. Please note, this service plan must be purchased within 60 days of the applicable camcorder or camera.

For Professional Camcorders & Cameras    Manufacturer Service Plan    Includes Service by Sony Technicians    Includes Walk-In and Mail-In Service    Covers Return Shipping

• Covers mechanical/electrical failure during normal use, including sensor or prism block failure
• Walk-in and shipped equipment accepted
• Repaired by Sony-authorized technicians with Sony parts
• Return shipping from Sony repair facility included

Related Questions and Answers

Q: 1. my brand new Mark IV keeps creating corrupt images. I'm using brand new 128GB SanDisk SD & CF cards, all purchased from B&H. Is it possible my CF card reader could be corrupting my images?

A: Should not be an issue with the equipment, usually it is user error, but if it is still covered under CanonCare, I would have Canon check it out just incase.

Q: 2. Error 30 pops up every single time i turn on my camera and try to take a photo. What should I do??

A: Clean battery contacts, try another battery, send to canon if still get error.

Q: 3. Worldwide coverage or not ?

A: No, the Canon CarePAK PLUS Accidental Damage Protection does not have worldwide coverage. According to Canon USA's website, the Canon CarePAK PLUS is valid for sale exclusively within the USA, limited to the 50 states and District of Columbia. All registered users must reside within the 50 States or District of Columbia. Any damage that occurs outside of the USA is fully covered but the damaged product must be returned to a Canon USA factory service location.

Q: 4. Purchased along with Canon XA40, will it automatically go into effect when I register camera or do I have to activate this extended warranty?

A: When purchasing it with the camera it will automatically be tied to the serial number and activated. You should double check it on Canon's website if you would like.

Q: 5. This says its for DSLRs I just purchased the eos m50 which is mirrorless will this carepak cover my eos m50?

A: Yes, it will cover a canon mirrorless interchangeable lens camera.

Q: 6. what is the ADP part of CarePAK PLUS?

A: Canon CarePak PLUS comes with Accidental Damage Protection (ADP). To quote what that entails, Canon's website mentions "protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events," although it does cover damage to the registered item from accidents of other natures as well.

Q: 7. does the carepak cover damage and repair if insured is outside of the US and, if so, is there temporary loaner program?

A: Unfortunately Canon Carepak does not cover outside of the USA.

Q: 8. Will this cover the A7III and it's notorious shutter issues?

A: This does not cover the Son A7III. This is for Sony Camcorders such as the HXR-NX80 or HXR-NX100 or Digital Cinema Cameras like the FX6 or FX3. If you are interested in an extended warranty for an A7III camera we recommend the All-State Plans. in addition to covering electronic and mechanical defects (like the camera shutter) they will also cover for accidental damage. You can add an All-State Protection plan after adding the camera to your shopping cart or in the shopping cart itself.

Q: 9. Is there CarePak for the R5/24-105 F4 kit, or do i need to buy the body and lens CarePaks separately?

A: Upon adding that kit to your cart, the available CarePAK options cover both the body and the lens.

Q: 10. If you drop your camera and it breaks beyond repair, will they give you a NEW camera... NOT a refurbished one???

A: The replacement may be brand new or refurbished at their discretion.