Sony 3-year Supportnet Depot Service For Camcorders Cameras
- Product Code: eq31337
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Ensure peace of mind and streamlined repairs with the Sony 3-Year SupportNET Depot Service for Camcorders Camerasfrom Sony. Providing 3 years of coverage, this manufacturer service plan includes service by Sony technicians at a regional service center; both walk-in and mail-in service are accepted. This plan also includes return shipping. Please note, this service plan must be purchased within 60 days of the applicable camcorder or camera.
For Professional Camcorders & Cameras Manufacturer Service Plan Includes Service by Sony Technicians Includes Walk-In and Mail-In Service Covers Return Shipping
Parameters | |
---|---|
Length | 3-Year |
Type | Additional |
Start Date | Date of Purchase |
- Covers mechanical/electrical failure during normal use, including sensor or prism block failure
- Walk-in and shipped equipment accepted
- Repaired by Sony-authorized technicians with Sony parts
- Return shipping from Sony repair facility included
Related Questions and Answers
Q: 1. The Canon R7 is bundled with a 150 mm lens. Is the lens also covered under this protection?
A: When you purchase the Canon EOS R7 Mirrorless Camera with 18-150mm Lens, the Canon 4-Year CarePAK PLUS Service Plan with ADP for DSLRs and Mirrorless Cameras ($1500.00-$1999.99) covers both the camera and the lens.
Q: 2. does the carepak cover damage and repair if insured is outside of the US and, if so, is there temporary loaner program?
A: Unfortunately Canon Carepak does not cover outside of the USA.
Q: 3. Does buying this policy cover the lens that were in the kit too?
A: Hi - LUCKILY - I have not needed it yet. But from the Canon site - kit lenses included in the purchase are covered. This is what the Canon site says In addition, any lens included within a Kit with an eligible body will be covered. For example, if the customer purchases the EOS 5D Mark III EF 24-105mm f/4L IS USM Lens kit, the lens will be covered since it is included in the box with the body (also known as a hard bundle). If the customer purchased the lens as a standalone purchase, it would not be covered. Similarly, if a Lens which is not on the eligible list for the promotion is purchased at the same time, but is not included in the box with the body, it would also not be covered. I am hard on my cameras - just shot over 10K images between two cameras this weekend for a dance recital. I am definitely buying this protection from here on out. Good piece of mind.
Q: 4. Worldwide coverage or not ?
A: No, the Canon CarePAK PLUS Accidental Damage Protection does not have worldwide coverage. According to Canon USA's website, the Canon CarePAK PLUS is valid for sale exclusively within the USA, limited to the 50 states and District of Columbia. All registered users must reside within the 50 States or District of Columbia. Any damage that occurs outside of the USA is fully covered but the damaged product must be returned to a Canon USA factory service location.
Q: 5. Is there CarePak for the R5/24-105 F4 kit, or do i need to buy the body and lens CarePaks separately?
A: Upon adding that kit to your cart, the available CarePAK options cover both the body and the lens.
Q: 6. Does this cover the lens if it was purchased as part of a kit? Example: R10 RF 18-150mm F3.5-6.3 IS STM KIT.
A: Yes. The Canon 2-Year CarePAK PLUS Service Plan with ADP for EOS DSLRs and Mirrorless Cameras ($1000.00-$1499.99) will cover the Canon EOS R10 Mirrorless Camera and 18-150mm Lens if they are purchased together in the same kit.
Q: 7. What happens if canon does not accept code like stated in a review here?
A: If you have problems registering the Canon Carepak online please call 1-833-CAREPAK to activate your plan.
Q: 8. Is this transferable if I sell the camera?
A: Yes, CarePAK PLUS is transferable. You can purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.
Q: 9. Can you purchase this plan for Canon DSLR's purchased in the USA but used outside of USA? - hugh
A: The plan only works in the US though, and you can if you're still within 90 days of purchase.
Q: 10. If you drop your camera and it breaks beyond repair, will they give you a NEW camera... NOT a refurbished one???
A: The replacement may be brand new or refurbished at their discretion.
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