Get peace of mind with XProtect Corporate 2-Year Care Premium Licensefrom Milestone. Providing 2 years of coverage, this manufacturer support plan includes around-the-clock tech support so you can overcome critical or time-sensitive security issues quickly. Milestone Care Premium is designed for use in high security installations.

Please note, this license is delivered electronically via email. Milestone Care Plus must be purchased as a prerequisite for Milestone Care Premium and must be valid for the same period. An end user may only have one Milestone Care Premium contract, which must cover all Milestone products that the end-user has purchased.

For XProtect Corporate Device License    Manufacturer Support Plan    Around-the-Clock Tech Support

Related Questions and Answers

Q: 1. can i still purchase this care refresh for my phantom 4 pro after i passed the 48 hours time limit? i feel terrible about forgetting to buy this while my drone still not flown yet

A: Call 818-235-0789 and discuss this with them

Q: 2. Does this drone have a "Return to Control" ability for offshore use from aboard moving vessels?

A: The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic features Return to Home, where the drone will automatically return to the GPS location it took off from, but it does not have a Return to Control feature for the drone to automatically return to the pilot if the pilot has moved since the drone took off.

Q: 3. What are the details on the replacement cost? I can't tell if this plan makes sense if I don't know the numbers.

A: Hello Allan. After you purchase DJI Care Refresh, you will receive prioritized service.In NA region (US & Canada) for DJI Care Refresh Phantom 4 Pro, the first time replacement fee is $99, the second time replacement fee is $149. You'll see these details under the 'Terms of Service' section at a href= http://www.dji.com/service/djicare-refresh/info#s3. target= _blank http://www.dji.com/service/djicare-refresh/info#s3./a Thanks!

Q: 4. Is the DJI RC Enterprise Pro Controller and the DJI RC Pro controller one and the same?

A: The DJI Mavic 3 Enterprise with 1-Year DJI Care Enterprise Basic has the RC Pro Enterprise Controller which has software the DJI RC Pro Remote Controller does not have.

Q: 5. Does this product come with a battery? It is not listed "In the Box"

A: The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic will include one Mavic 3 Intelligent Flight Battery.

Q: 6. Can this be used to extend an existing subscription?

A: No, the Malwarebytes Premium Cybersecurity Software (Download, 5-Device License, 1-Year) can not be used to extend an existing subscription.

Q: 7. Where the heck is my email with the download instructions and code??!?!

A: Pleas email your order number to cs@bhphoto.com to check order and download status.

Q: 8. can i use the same device channel license multiple times on different computers to monitor and control the same camera ?

A: No, the Milestone XProtect Expert Video Management System Base License would be for a single computer installation or server. Milestone offers client software for remote view.

Q: 9. can one purchase this coverage later, after the drone was purchased?

A: You can add the Autel Robotics 1-Year Care Premium Support Plan for EVO II Dual 640T RTK Rugged Bundle V3 to a previously purchased drone as long as the drone was first activated within the last 48 hours, and the drone is still within its original manufacturer warranty.

Q: 10. What is the difference between the Plus and the Basic?

A: The difference will be the DJI care offered with each package. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Plus includes one year of DJI Care Enterprise Plus coverage, which includes unlimited free repairs and replacements. The DJI Mavic 3 Thermal with 1-Year DJI Care Enterprise Basic includes one year of DJI Care Enterprise Basic coverage, which includes two low-price replacements.