Keep your drone protected with the DJI Care Refresh Mavic Pro Platinum 1-Year Plan with ADPfrom DJI. Providing one year of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged drones up to two times during the protection plan's duration. And, thanks to free two-way shipping, you'll be back in the air in no time.

Please note that a replacement fee is required for product replacement. The first product replacement fee is $89; the second is $139.

For DJI Mavic Pro Platinum Drone    Manufacturer Protection Plan    Accidental Damage Protection    Free Two-Way Shipping

DJI Care Refresh can be bound to a previously purchased DJI aircraft if it is a brand new and un-activated aircraft or an aircraft activated within the last 48 hours. Please note that DJI Care Refresh is only eligible in the region where it is purchased. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.

Related Questions and Answers

Q: 1. Can I buy the DJI Care Refresh for a use Mavic air drone?

A: Yes.

Q: 2. Where to I find the care activation code

A: When purchasing the DJI 2-Year Care Refresh Protection Plan with ADP for Mini 3 Pro (Digital Code), the code will be emailed to the customer in 2 to 3 business days.

Q: 3. This applies internationally?

A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.

Q: 4. Where do I find the activation code?

A: For the DJI 2-Year Care Refresh Protection Plan with ADP for Avata (Digital Code), the code will be emailed to customer in 2 to 3 business days. Customer information will be relayed to DJI for activation. DJI will email the customer to confirm registration once processed. To check for activation of DJI Care Refresh after activating the drone, input the drone serial number in the link below: https://bhpho.to/3Pfdt7q

Q: 5. Can i buy this refresh from here though I am not buying my drone from B&H?

A: You cannot. This is only available if you purchase the drone from B&H.

Q: 6. sorry i came back again about my drone to show esc error before run

A: For further support on your order, please contact customer services via e-mail CS@bhphoto.com, or phone 800.606.6969.

Q: 7. What is the Additional Charge Amount that is referenced to get a replacement - Seems like that is pretty fundamental to see if this has any value or not?

A: For accurate details on the charge amount for services, please contact DJI support via their support team. https://www.dji.com/support

Q: 8. What is the reduced cost mentioned in the description?

A: Hey Joseph. DJI Care Refresh allows you to fully replace a crashed aircraft for only a fraction of the price it normally would be. 1st and 2nd replacements are $69 and $99 respectively.

Q: 9. what's covered?

A: Key Features Covers Accidental Damage Two Replacements at Reduced Cost Tech Support over the Phone Automatically Registered The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic Air 2. DJI Care Refresh is valid for one year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability. Comprehensive Protection For an additional charge, DJI Care Refresh offers up to two replacement Mavic Air 2 units. The replacements will be in new or as-new condition in terms of performance and reliability. VIP Phone Service VIP support provided by DJI product experts is just a phone call away. Free Shipping of Replacement If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI. Components Covered The airframe, gimbal, propellers, and battery.

Q: 10. How do I download this?

A: No need to download. A couple of days after you activate your Mavic, you should get an email from DJI directly. That email will explain you benefits and let you know your refresh plan and drone are registered with them.