Keep your computer protected with the HP 3-Year Onsite Hardware Support for Desktopsfrom HP. Providing 3 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management, and access to electronic support information and tools. And, with HP's defective media retention feature, you can receive a replacement drive without forfeiting the old one.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For Select HP Desktops    Manufacturer Support Plan    Next Business Day Onsite Support    Defective Media Retention    Includes Replacement Parts & Materials    HP Remote System Access and Support

In-person repairs, parts, and service will arrive at your door the next business day. HP experts are on the job nine hours a day, five days a week. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk, and let you keep the old one.

This support plan is compatible with HP Elite Slice G2, Elite Mini 600 G9, Elite Mini 800 G9, EliteDesk 800 G6 and G8, 805 G6 and G8, EliteOne Collaboration G6, 800 G6, ProOne 600 G6, ProDesk 400 G6, 405 G6, and 600 G6.

Related Questions and Answers

Q: 1. Does this product actually physically ship?

A: This item, B&H # APACPPMBP, is a physical box, and will be shipped. The electronic version can be found here: http://bhpho.to/1xbkLfC

Q: 2. B&H # APACPPMBA MFR # MD014LL/A for $174 and B&H # APACPPAEMBAZ MFR # S3141LL/A for $179.99. I'm wondering what's the difference between these two products?Can both of them cover my MacBook Pro with Retina 13'' ?

A: They are the same plan and coverage. The APACPPAEMBAZ is an auto enroll plan and needs to be purchased along side of the computer. APACPPMBA can be purchased if you already own the computer.

Q: 3. does apple care cover questions about programs and apps?

A: no

Q: 4. Is this product for 15 Macbook pro retina?

A: YES

Q: 5. Does it include the international warranty?

A: Yes, this also includes Apple's international support.

Q: 6. I bought MBA from B&H 7 months ago. Could I still purchase apple care for it?

A: Yes, you would have up until one year to add it on.

Q: 7. This warranty applies to sreen damage?

A: From the manufacturer: Accidental Damage service excludes theft, loss, and damage due to fire, flood, or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year.

Q: 8. Can i buy apple care individual

A: Individual Apple Care is a option at the time of purchase of select new Apple Items. You will be presented a offer when adding the items to your cart.

Q: 9. Does the applecare also cover refurbished macbook pro 13 ?

A: If the computer was purchased directly from Apple (Refurbished, or not) AppleCare can be purchased providing the system is still within the original Apple warranty.

Q: 10. I purchased this AppleCare for a Macbook Pro I'm giving to my niece as a high school graduation present. How do I get the AppleCare coverage over in her name? She won't receive her gift for a couple of more weeks

A: You can call Apple at 1-8006927753 and they can change the warranty information on the computer.