Keep your hardware protected with the HP 3-Year Onsite Support for Laptops & Thin Clientsfrom HP. Providing 3 years of coverage, this manufacturer support plan provides next business day onsite hardware support following remote diagnosis. Replacement parts and materials are included, as are formal escalation procedures and management and access to electronic support information and tools.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

For HP Laptops & Mobile Thin Clients    Manufacturer Hardware Support    Next Business Day Onsite Support    Includes Replacement Parts & Materials    HP Remote System Access and Support

HP's support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.

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Related Questions and Answers

Q: 1. B&H # APACPPMBP MFR # MD012LL/A for $299 and B&H # APACPPAEMBPZ MFR # S3142LL/A for $269. I am wondering what is the difference between these two products? can both of them cover my Apple 15.4 MacBook Pro Notebook Computer with Retina Display (Mid 2015)?

A: APACPPMBP is when you want to purchase Applecare at a later point in time after purchasing the computer. APACPPAEMBPZ is the auto-enroll version that is to be purchased when you purchase the computer.

Q: 2. will this fit an HP Elitedesk 800?

A: This Dantona AC Adapter for HP Laptops (3.33A, 19.5V) is designed for select HP laptops, it will not work with a desktop like the EliteDesk 800 series.

Q: 3. If the screen is damaged, does this cover the screen or/and repairs?

A: No, the Lenovo 1-Year Legion Ultimate Support for Gaming Laptops does not cover screen repairs.

Q: 4. Can I buy the “care” from B&H and the Mac pro from my country ? (I don’t live in the US)

A: No this would be for sale and purchase in the USA.

Q: 5. Is this an update and extension of a non-expired basic warranty?

A: The Lenovo 2-Year Legion Ultimate Support for Gaming Laptops is a warranty upgrade that provides additional service over the standard warranty.

Q: 6. Will it work for MPXQ2LL/A ?

A: Currently we only offer Applecare at the time of purchase and it would be an add on item, after you add the item to your cart. This way the Applecare would be associated with the main device.

Q: 7. Hi,- Could this fit a notebook of 34.5 cm at the widest side?- And how good/much is the padding?It's hard to see on pictures but it seems really thin (not much protecting padding). Is that right?Thank you very much!!

A: My 13 Macbook Pro fits perfectly in this case. The specs for the Macbook width shows 32.5 cm. I'm not sure if this case would stretch to fit your 34.5 cm notebook. I think it would be too tight.The padding is good and it is very soft inside. I am very happy with this case.

Q: 8. Is Apple Care from B&H available for FL residents?

A: You would need to purchase Apple Care from Apple directly, unfortunately B&H cannot sell Apple Care to Florida residents.

Q: 9. Will this fit the new 2022 MacBook Pro 14"?

A: Yes, this bag will fit a 14" MacBook Pro.

Q: 10. What model or series of Dell monitor can I use ?

A: The Dell Dual VESA Mount with Adapter Bracket for OptiPlex Micro and Thin Clients can be used with any computer monitor that is VESA mountable. This comprises the majority of computer monitors carried by B&H. Please feel free to contact us via chat or phone if you would like to know if a certain model is VESA mountable.