Keep your gimbal protected with the DJI 1-Year Care Refresh for Ronin-S (Download)from DJI. Providing one year of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged gimbals up to two times during the protection plan's duration. And, thanks to free two-way shipping, you'll be back in action in no time.

Please note that a replacement fee is required for product replacement. The first product replacement fee is $59; the second is $69.

For DJI Ronin-S Gimbal    Manufacturer Protection Plan    Accidental Damage Protection    Free Two-Way Shipping

DJI Care Refresh can be bound to a brand new un-activated DJI product or a DJI handheld device activated within the last 30 days. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.

Related Questions and Answers

Q: 1. It's been over a year since I bought my mavic with the care refresh warranty. Am I allowed to buy it again to cover it for another year?

A: No, you cannot extend DJI Care Refresh after it expires.

Q: 2. If I buy the Mavic from BH but live in Canada, can I still get the Dji care and is it valid? Are the drones linked to USA only?

A: Hello. DJI Care Refresh is valid for Canada. Thanks.

Q: 3. I purchased a DJI Mavic Pro new from an Apple Store. Can I purchase the DJI Care Refresh from B&H and add it to my aircraft that was purchased from the Apple Store? If so, what is the procedure?

A: Hello Reginald. Once your DJI Mavic Pro is delivered to you, you can purchase DJI Care Refresh at that time. Do not activate the DJI Mavic Pro aircraft until you have purchased DJI Care Refresh. This is because once you activate the aircraft, you have 48hrs in which to bind a DJI Care Refresh service plan to it. Thanks.

Q: 4. can i still purchase this care refresh for my phantom 4 pro after i passed the 48 hours time limit? i feel terrible about forgetting to buy this while my drone still not flown yet

A: Call 818-235-0789 and discuss this with them

Q: 5. When you say don't activate the Mavic before you have the Care Refresh....... by activate, do you mean registering the Mavic with DJI? Thanks for your reply.

A: Hello Reginald. Yes, there is an activation process to register the aircraft. It is this activation process to which we are referring. Thanks.

Q: 6. I already fly por a week mi Mavic. There is a way that I can buy the care refresh after activation???

A: Hello Ramiro. Once you activate the aircraft via the DJI GO app, you have 48hrs in which to bind the DJI Care Refresh service plan to it. However, if you have already activated your aircraft and 48 hours have passed, you will need to go through the video verification process - you can see more about the video verification process at https://a href= http://repair.dji.com/en/djicare/customerupload. target= _blank repair.dji.com/en/djicare/customerupload./a Thanks.

Q: 7. I broke one of the antennas (landing gear). Where do I send it to get repaired? t Then i'd like to insure it.

A: To use your DJI care refresh you will need to contact DJI support to file a claim. www.dji.com/support

Q: 8. Is this B&H Care Refresh limited to US-based Phantom 4 Pros? I have a US address but my drone is registered/activated in Australia.

A: Hello Peter. If you have an incident in Australia or the USA, your DJI Care Refresh is valid. However, if the incident occurs outside the USA, you would pay for shipping your aircraft to the US service center. To start the process you can contact us via phone, email or live chat as detailed at a href= http://www.dji.com/support. target= _blank http://www.dji.com/support./a Thanks.

Q: 9. Hello phphotovideo Team, so i live in Germany. Is it possible to activate my Drone in Germany with the DJI Refresh Activation Code that you are offering? Thanks a lot & have a nice day

A: Hey Sven. You will have to purchase DJI Care Refresh in the same region you expect to use it.

Q: 10. Hello this says 2 replacements at reduced costs does this only apply if you have the drone, or what about if lost in ocean?

A: Yes that only applies if you have the drone.