Dji Care Refresh For Mavic Pro Platinum - 1 Year Plan
- Product Code: eq86389
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Keep your drone protected with the DJI Care Refresh for Mavic Pro Platinum - 1 Year Planfrom DJI. Providing one year of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged drones up to two times during the protection plan's duration. And, thanks to free two-way shipping, you'll be back in the air in no time.
Please note that a replacement fee is required for product replacement. The first product replacement fee is $89; the second is $139.
For DJI Mavic Pro Platinum Drone Manufacturer Protection Plan Accidental Damage Protection Free Two-Way Shipping
Parameters | |
---|---|
Length | 1-Year |
Type | Additional |
Start Date | Date of Purchase |
DJI Care Refresh can be bound to a previously purchased DJI aircraft if it is a brand new and un-activated aircraft or an aircraft activated within the last 48 hours. Please note that DJI Care Refresh is only eligible in the region where it is purchased. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.
If damage or a flyaway scenario occurs to the product during normal use or from an accident,
after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.
Related Questions and Answers
Q: 1. I returned my magic pro and I'm receiving the replacement soon. I just found out that there is a care refresh program. Can i still purchase the care refresh since I'm receiving a new replacement?
A: Hello Areen. If you are receiving a brand new, unactivated aircraft from B&H, DJI Care Refresh can be applied. Thanks.
Q: 2. Can I buy the DJI Care Refresh for a use Mavic air drone?
A: Yes.
Q: 3. It's been over a year since I bought my mavic with the care refresh warranty. Am I allowed to buy it again to cover it for another year?
A: No, you cannot extend DJI Care Refresh after it expires.
Q: 4. This applies internationally?
A: From the DJI website11Does DJI Care Refresh support international coverage ?No, at the moment, DJI Care Refresh only works within one coverage region. DJI Care Refresh and the corresponding product must be purchased from the same country or region.
Q: 5. When to purchase
A: This must be purchased at the same time that you purchase the new aircraft/gimbal camera.
Q: 6. Can i buy this refresh from here though I am not buying my drone from B&H?
A: You cannot. This is only available if you purchase the drone from B&H.
Q: 7. what's covered?
A: Key Features Covers Accidental Damage Two Replacements at Reduced Cost Tech Support over the Phone Automatically Registered The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic Air 2. DJI Care Refresh is valid for one year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability. Comprehensive Protection For an additional charge, DJI Care Refresh offers up to two replacement Mavic Air 2 units. The replacements will be in new or as-new condition in terms of performance and reliability. VIP Phone Service VIP support provided by DJI product experts is just a phone call away. Free Shipping of Replacement If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI. Components Covered The airframe, gimbal, propellers, and battery.
Q: 8. Can you download and register this only a mobile device?
A: Hey Craig, you can register your DJI care on a computer or using your phone's internet browser.
Q: 9. If I buy the Mavic from BH but live in Canada, can I still get the Dji care and is it valid? Are the drones linked to USA only?
A: Hello. DJI Care Refresh is valid for Canada. Thanks.
Q: 10. How do I download this?
A: No need to download. A couple of days after you activate your Mavic, you should get an email from DJI directly. That email will explain you benefits and let you know your refresh plan and drone are registered with them.
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