Keep your gimbal protected with the DJI 2-Year Care Refresh Plan for RSC 2 (Digital Code)from DJI. Providing two years of coverage, this manufacturer protection plan includes accidental damage protection while also extending the part coverage of the manufacturer's warranty to two years. Replace damaged gimbals up to three times during the protection plan's duration. And, thanks to global support and free two-way shipping, you'll be back in action in no time.

Please note that a replacement fee is required for product replacement. The first product replacement fee is $39, the second is $45, and the third is $59.

For DJI RSC 2 Gimbal    Manufacturer Protection Plan    Accidental Damage Protection    Free Two-Way Shipping

DJI Care Refresh can be bound to a previously purchased DJI product within 30 days of purchase. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.

If damage occurs to the product during normal use or from an accident, after completing the replacement service process, you can obtain a functional product from DJI. Please note that a replacement fee is required for product replacement.

This protection plan extends the manufacturer's warranty's parts coverage to two years. Free repair service is provided by DJI if the covered parts are malfunctioning due to a non-user error while under warranty.

Related Questions and Answers

Q: 1. I want to buy an open box (OB) Phantom 4 pro+ you have in stock in B&H now. Is it eligible for the DJI refresh warranty? Thanks!

A: Hey Pablo. As long as the craft isn't already activated, DJI Care Refresh will be able to be applied. Please contact B&H Support for more info on the condition of the aircraft. Thanks.

Q: 2. Can you download and register this only a mobile device?

A: Hey Craig, you can register your DJI care on a computer or using your phone's internet browser.

Q: 3. Can i buy this refresh from here though I am not buying my drone from B&H?

A: You cannot. This is only available if you purchase the drone from B&H.

Q: 4. What is the Additional Charge Amount that is referenced to get a replacement - Seems like that is pretty fundamental to see if this has any value or not?

A: For accurate details on the charge amount for services, please contact DJI support via their support team. https://www.dji.com/support

Q: 5. If I purchase the DJI REFRESH with a Phantom 4 from B&H, is it automatically registered with DJI or do I have to go to their website to register it?Thank YouCarl

A: Hello Carl. This product must be downloaded from the DJI website. You will receive a separate email with the license code to complete your order within 24 hours. Thanks.

Q: 6. Can a person buy another refresh when the old one expires for even longer coverage?

A: If your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +(through DJI), which extends your replacement service for one more year as well as prolonging the warranty period of your product. Since DJI Care Refresh + provides a second year of after-sales services, DJI Care Refresh + cannot be purchased if you already purchased the 2-Year Plan of DJI Care Refresh. DJI Care Refresh cannot be purchased repeatedly. Each DJI product can only be bound to DJI Care Refresh once. After using the service provided by DJI Care Refresh, if the product's serial number is changed, the provided product will automatically bind to the original product's DJI Care Refresh, and the original service and warranty period continues. Therefore, the original unit will no longer have a DJI Care Refresh Plan. Please do not re-purchase DJI Care Refresh for the replacement unit.

Q: 7. what's covered?

A: Key Features Covers Accidental Damage Two Replacements at Reduced Cost Tech Support over the Phone Automatically Registered The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic Air 2. DJI Care Refresh is valid for one year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability. Comprehensive Protection For an additional charge, DJI Care Refresh offers up to two replacement Mavic Air 2 units. The replacements will be in new or as-new condition in terms of performance and reliability. VIP Phone Service VIP support provided by DJI product experts is just a phone call away. Free Shipping of Replacement If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI. Components Covered The airframe, gimbal, propellers, and battery.

Q: 8. Where the heck is my email with the download instructions and code??!?!

A: Pleas email your order number to cs@bhphoto.com to check order and download status.

Q: 9. I have ordered Mavic Mini, but not yet received it (it hasn't shipped yet). Can I purchase DJI Care in the interrim?

A: Unfortunately we are only able to sell DJI care refresh with the drone at time of purchase.

Q: 10. Activation code for DJI ?

A: An activation code is emailed after purchase of DJI care, to bind the warranty and drone together.