Have added peace of mind by protecting your SonicWALL TZ350 Standard Support 1-YearTZ350 series equipment with a Standard Support Service Plan. This standard service extends your existing support plan by 1 year and includes access to telephone, email, and web-based technical support during local business hours (8:00 am to 5:00 pm, Monday to Friday) to quickly resolve issues. It also provides software and firmware updates and upgrades, exchanges in advance for replacement for defective hardware, and access to electronic support tools such as moderated discussion groups.

For SonicWall TZ350 Series    Local Business Hour Access    Telephone, Email & Web Support    Software & Firmware Updates    Advance Exchange Hardware Replacement    Access to Electronic Support

8:00 am to 5:00 pm local time is defined as follows:

Related Questions and Answers

Q: 1. can i get SSD rather than hardrives?

A: No, At this moment the Avid Nexus solutions work with HDDs for the main storage and SSD's are used for cache.

Q: 2. Can I buy the “care” from B&H and the Mac pro from my country ? (I don’t live in the US)

A: No this would be for sale and purchase in the USA.

Q: 3. I brought my MacBook from Singapore and i live in india.Currently, i am in NY and my warranty is about to expire.Can i buy it from here and use it??

A: Yes. This should not be an issue at all.

Q: 4. Does this cover accidental damage, like water or dropping my mac book?

A: No, this would not cover accidental damage.

Q: 5. How do I register my AppleCare plan which I bought from B&H and is auto-enrolled, since I don't have any paperwork for it?

A: At the time of purchase, you are automatically registered for Apple Care, when purchasing with a new computer. This was my experience, anyway. If you click on the Apple logo on your computer, then select About This Mac, then select service, there is an option to check my service and support coverage status as well as show my service and repair options and tell me more about the AppleCare Protection Plan . The first asks for permission to send your serial number to Apple, then opens your browser and shows you your options. If you're covered, you should see a representative picture of your laptop along with the serial number. If you're not covered, I guess you could buy the coverage from Apple directly. You'd need to go to their website for more information.

Q: 6. Does this AppleCare plan cover the new MacBook Pros with Touch Bar?

A: This will be the correct plan for the new 15 models.

Q: 7. Will this cover a MacBook Pro that was purchased 11 months ago?

A: This was bought for a Mac Mini, which is a hard drive, not a laptop. Also, you would have to check with Apple or B&H, to find out 1) which Apple Care you would need and 2) if you can still buy Apple Care after 11 months. I will say this, anytime I buy an Apple product, I also purchase Apple Care with it.

Q: 8. I bought this before my warranty expired, but it still hasn't shipped. Will I be able to use it?

A: You would need to contact Apple with your invoice showing the purchase date. You will not be able to register online.

Q: 9. Does this product actually physically ship?

A: This item, B&H # APACPPMBP, is a physical box, and will be shipped. The electronic version can be found here: http://bhpho.to/1xbkLfC

Q: 10. If my apple care plan already expired does that mean I cant get a new one anywhere?

A: If your plan has run through the full time it is not extendable unfortunately.